77kora Privacy Policy —
Your Information Is Fully Protected
This policy describes in detail how your personal information is collected, used, and stored on the 77kora platform, and what steps we take to protect your privacy.
Introduction and Scope
Who This Policy Applies To
This privacy policy applies to all registered and unregistered users of 77kora. We are committed to protecting the personal information of every person who uses our platform from Bangladesh. Only those aged 21 or above may use our services. We do not knowingly collect information from minors.
What Information Is Collected
Information You Provide Directly
When you create an account on 77kora or use our services, we collect the following information:
- Full name, date of birth, and national identity card number (for identity verification)
- Mobile number and email address
- bKash, Nagad, or Rocket number (for financial transactions)
- Login credentials (password stored in encrypted form)
- Communications with our support team
Automatically Collected Information
While you use the platform, the following information may be collected automatically:
- IP address and device identifier information
- Browser type and operating system information
- Date, time, and duration of visits and sessions
- Usage patterns collected through cookies and similar tracking technologies
- Gameplay history and transaction records
Purpose of Using Your Information
Primary Purposes
77kora uses your information for the following purposes:
- To create, manage, and verify accounts
- To process deposits, withdrawals, and bonus transactions
- To provide 24/7 customer support
- To detect and prevent fraudulent activity
- To ensure responsible gaming and assist with setting limits
Secondary Purposes
We may also use your information for the following:
- To improve service quality and test new features
- To create a personalized experience based on your preferences
- To inform you about relevant promotions and offers (subject to your consent)
- To diagnose and resolve technical issues on the platform
- To conduct annual or periodic usage analysis
Cookie Policy
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 77kora uses the following types of cookies:
- Essential Cookies: Required for the platform to function properly — maintaining login sessions and ensuring security.
- Functional Cookies: To remember your preferences and settings, such as language selection.
- Analytical Cookies: To monitor site usage patterns and improve our services.
- Security Cookies: To detect fraudulent activity and keep your account secure.
Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling cookies may cause some of our services to not work properly. Essential cookies will always remain active as the platform cannot function effectively without them.
Information Sharing and Disclosure
Sharing Information with Third Parties
77kora does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
- Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — solely to complete transactions.
- Technology Service Providers: Providers of server hosting, database management, and cybersecurity.
- Legal Obligations: Where required by a court order or a lawful request from a government authority.
- Fraud Prevention: With relevant authorities in the investigation of fraudulent activity.
In each of the above cases, only the minimum necessary information is shared, and third parties are required to comply with strict confidentiality agreements.
Information That Is Never Shared
77kora will never share your information with third parties for the following purposes:
- It is not sold to marketing or advertising firms
- It is not used for the commercial purposes of any unrelated third party
- It is not used for any new purpose without your consent
Data Protection Methods
Technical Security Measures
77kora uses industry-standard technology to protect your information. Our security measures include:
- SSL encryption technology for all data transfers
- Passwords stored using strong hashing algorithms
- Regular security audits and vulnerability assessments
- Two-Factor Authentication
- Access controls and audit logs for servers and databases
Data Retention Period
Your information is retained while your account is active and for as long as necessary after account closure to meet legal and regulatory requirements. Records related to financial transactions are kept for a specified period as required by applicable rules. Once the necessary period has passed, information is securely deleted.
Your Rights and Controls
Your Rights Regarding Your Information
You have the following rights on the 77kora platform:
- Right of Access: The right to request details of what information we hold about you.
- Right of Rectification: The right to request correction of inaccurate or incomplete information.
- Right of Erasure: The right to request deletion of your information in certain circumstances.
- Right to Object to Processing: The right to opt out of marketing communications.
- Data Portability: The right to receive your information in a structured format.
How to Exercise Your Rights
To exercise any of the rights described above, contact us via our 24/7 live chat support or by email at [email protected]. After verifying your identity, we will respond to your request within a reasonable time.
Protection of Minors
Collection of Minors' Information Is Prohibited
77kora is for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has provided information, we will immediately delete that information and close the associated account. If a parent or guardian believes their child is using our platform, please contact [email protected] immediately.
International Data Transfer
International Data Processing
77kora's servers and some third-party services may be located outside Bangladesh. If your information is transferred to another country, we ensure that adequate data protection measures are in place in that country or with that service provider. All provisions of this privacy policy also apply to international transfers.
Policy Changes and Updates
Notice of Changes
We may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered mobile number or email. The updated policy will take effect from the date of publication. Continued use of the platform will be considered acceptance of the updated policy.
Contact Us
Privacy-Related Contact
If you have any questions, comments, or complaints about this privacy policy, please contact us:
- 24/7 Live Chat Support (in Bengali)
- Email: [email protected]
Our privacy team will do its best to respond to your questions as quickly as possible. For more details, visit our FAQ page or About Us page.
Responsible Gaming and Privacy
77kora takes your privacy very seriously. You can find information about setting gaming limits and self-exclusion on our Responsible Gaming page. This information is used solely for your protection and will never be used against you. Our Terms and Conditions also describe the rules for using our services in detail.